> For the complete documentation index, see [llms.txt](https://docs.extraaedge.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.extraaedge.com/crm-overview.md).

# CRM Overview

- [Lead List](https://docs.extraaedge.com/crm-overview/lead-list.md): The Lead List in ExtraaEdge CRM is a streamlined dashboard for counselors to efficiently track and manage prospective students throughout the admissions process.
- [My Followups](https://docs.extraaedge.com/crm-overview/my-followups.md): My Follow-up Activities in ExtraaEdge CRM helps counselors track and manage scheduled interactions, ensuring timely follow-ups and better engagement.
- [Failed Leads](https://docs.extraaedge.com/crm-overview/failed-leads.md): The Failed Leads section highlights leads that couldn’t be uploaded due to errors. It provides reasons for failure, allowing counselors to identify issues, correct them in the Excel file, & re-upload.
- [Marketing Campaigns](https://docs.extraaedge.com/crm-overview/marketing-campaigns.md): The Marketing Campaigns section allows counselors to create, track, and manage targeted campaigns across email, SMS, and WhatsApp.