Failed Leads

The Failed Leads section highlights leads that couldn’t be uploaded due to errors. It provides reasons for failure, allowing counselors to identify issues, correct them in the Excel file, & re-upload.

While adding the leads through bulk upload, there might be chances of few mistakes. You will find all leads in this section with the reasons why these leads failed to get uploaded.

You need to do the corrections in your excel file and re-upload the leads data using bulk upload functionality.

How this helps:

This helps you to find out the reasons for failure. Also, you know which leads are not part of your CRM.