> For the complete documentation index, see [llms.txt](https://docs.extraaedge.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.extraaedge.com/resolving-communication-template-errors.md).

# Resolving Communication Template Errors

Learn how to fix formatting errors, placeholder issues, character limits, and approval requirements to ensure seamless and effective communication.

**Q1: What are the common SMS template errors, and how can they be resolved?**

A1: Common SMS template errors include "SMS DLT Not Approved." To resolve this:

* Ensure compliance with DLT regulations.
* Review approval criteria for SMS templates.
* Correct any formatting or content issues and resubmit for approval.

**Q2: What issues might arise with WhatsApp templates, and how do I fix them?**

A2: WhatsApp template errors can occur due to syntax errors or unapproved message content. To address this:

* Verify that templates comply with WhatsApp guidelines.
* Check syntax for errors, such as missing placeholders.

**Q3: How can we prevent email size-related errors in templates?**

A3: Email size errors often result from large attachments. To avoid these:

* Keep emails concise and avoid large files.
* Use links to external resources instead of attachments.

{% hint style="info" %}
By verifying template syntax, troubleshooting integration issues, and updating formats as needed, these errors can be minimized or avoided.
{% endhint %}