ExtraaEdge Docs
  • Welcome to EdgeHub - ExtraaEdge Product PlayBook
  • What is EdgeHub ?
  • CRM Overview
    • Lead List
    • My Followups
    • Failed Leads
    • Marketing Campaigns
  • Adding New Leads
    • Quick Add Lead Form
    • Add Lead Form
    • Bulk Upload
    • Automated Lead Capture with ExtraaEdge CRM
  • Managing Leads
    • Searching a Lead
    • Comma-Separated Global Search
    • Update/Edit lead details
    • Steps to Refer a Single Lead
    • Steps to Refer Bulk Leads
    • Steps to Refer Leads in Round Robin Manner
    • Update lead Status & Sub Status
    • Activities Tracking
    • Sorting Leads
    • Delete a Lead
  • My Followups
    • Adding Followup
    • Pending Followup
  • SMS Messaging To Leads
    • Sending SMS to Individual Lead
    • Sending SMS to multiple leads
  • Emailing Leads
    • Sending Email to one lead
    • Sending Email To Multiple Leads
  • Communication Automation
    • Drip Marketing
  • Calling Leads (Click to Call)
    • Calling using IVR
    • Calling using ExtraEdge Mobile App
  • Bulk Activities
    • Downloading Leads
      • Enabling Pop-Up Notifications for Seamless Data Downloads
    • Filtering Leads
    • Save List
    • Quick Actions
  • Settings Panel
    • Communication Templates
      • Creating Email Templates
      • Creating SMS Template
  • Advanced Features
    • Online Payment Collection
  • My Account
    • Forgot Password
  • Mobile App
    • Mobile Application Tutorial
    • App Permissions
  • API Docs
  • What's New in ExtraaEdge
  • All Help Videos
  • Our Story
  • TROUBLESHOOTING FAQ
    • How to hard refresh your browser
    • How to clear your mobile app cache
  • WhatsApp Business API
    • How To Create WhatsApp Templates -
    • Sample Templates -
    • How To Send Individual WhatsApp -
    • How To Send Bulk WhatsApp -
    • How To Create WhatsApp Automation
    • How To Track WhatsApp Activity-
    • How To Check WhatsApp Analytics-
    • Automation Rules To Start Off With Automation Easily -
    • Do's And Don'ts For Creating Effective WhatsApp Templates -
    • Template Guidelines By Meta -
      • Common WhatsApp Business Message Failure Codes
  • Application Tracking System
    • Application Form Tracking System
    • Application Journey -
  • ANALYTICS DASHBOARD
    • CRM Analytics Dashboard
  • ARTICLE
    • "Best Practices for Error-Free Communication Templates"
  • DATA SECURITY & PRIVACY
    • How ExtraaEdge Ensures World-Class Data Security
      • Compliance & Certifications
      • Infrastructure Security
      • Technical Protection Measures
      • Customer Data Protection Measures
      • Legal Protections
      • Continuous Monitoring & Threat Prevention
      • Conclusion
  • Resolving Communication Template Errors
  • Diagnosing Email and SMS Delivery Failures
  • Resolving Communication Automation Failures
  • Guidelines For Handling Customization Requests
  • Monitoring and Logging User Activity in ExtraaEdge CRM
  • FAQs
    • What is an Admission CRM
  • Troubleshooting IVR Calls Connectivity Issues
  • Handling WhatsApp Business API Integration Issues
  • Handling Duplicate Lead Issues Internally
  • Resolving Mobile App Cache and Refresh Issues
  • Fast Answers to simple questions
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  1. TROUBLESHOOTING FAQ

How to clear your mobile app cache

Cache files are vital but seldom used. However, manually deleting cache files from your Android phone is occasionally beneficial. Cleaning the cache on Android may assist in the following ways:

  1. Cache files may get corrupted. Apps may suffer performance issues as a result. Deleting defective cache files may help.

  2. These files may compromise security and privacy. For example, your browser’s cached sites may contain sensitive data. In addition, unauthorized users might utilize these files to get personal information.

  3. Clearing cache may cause a browser or even other software to obtain the newest website version.

Areas
FAQ Topics

Login

Clear App Cache

Login

How to rest password

Offline

Sync Offline Followups

Offline

Call Activities

Offline

Sync Leads

Setup

Clear Masters

Setup

Check Setup Accuracy

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Last updated 2 months ago