How to hard refresh your browser

Our support team might ask you to hard refresh your browser as part of the troubleshooting process. This is different from a normal refresh. Here's how you can hard refresh in all of the browsers supported by ExtraaEdge.

Chrome

If you use Windows, hold the CTRL key and press F5.If you use Mac, hold the CMD and SHIFT keys and press R.

Firefox

If you use Windows, hold the CTRL key and press F5.If you use Mac, hold the CMD and SHIFT keys and press R.

Safari (Mac)

1. 1.First, empty the cache: hold the OPT and CMD keys and press E.

2. 2.Then, refresh the current page: hold the CMD key and press R.

Edge (Windows)

Hold the CTRL key and press F5.