> For the complete documentation index, see [llms.txt](https://docs.extraaedge.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.extraaedge.com/managing-leads/refer-a-lead-to-another-user-2.md).

# Steps to Refer Leads in Round Robin Manner

Refer Leads in Round Robin Manner

> ## Refer Leads in Round Robin Manner

{% hint style="success" %}
This guide provides step-by-step instructions on how to refer a lead using the system. You can either refer a single lead or multiple leads at once.
{% endhint %}

1. **Login to the System**

* Access your account and navigate to the filter section.
* Navigate to the leads section and click on the filter option to refine the list of leads based on your criteria.

![](https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2F5Ax0drSzueCUPGehf1gJ%2FRefer%20rr%20step%201.png?alt=media\&token=34c3ee97-0812-4299-9506-1eca7c01f567)

2. **Click on the Down Arrow**

* Once the filter is applied, click on the down arrow to access additional actions.

![](https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FagyH2izcnqPtnculD7gz%2FRefer%20rr%20step%202.png?alt=media\&token=3b036aae-2edc-487a-a395-8dad566bf9ee)

3. &#x20;**Click on Save Lis**t

* Select the **'Save List'** option to store the filtered leads for assignment.

![](https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2F0QVX0P6oH5K1Ra9F0QbE%2FRefer%20rr%20step%203.png?alt=media\&token=6ec3350a-7292-4e0c-bc38-24ea850b235a)

### Purpose of Creating a New List

The purpose of creating a new list is to efficiently manage and refer leads to counselors in a structured manner. This feature helps in distributing leads in a round-robin manner to ensure fair allocation and systematic follow-ups.<br>

4. **Open the "Save List of Leads" Window**

* Click on the **"Save List"** button from the lead management interface.

![](https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FWni3SIeTygFjp8KqvYhw%2FRefer%20rr%20step%204.png?alt=media\&token=fa6f1206-cc53-4b0d-ade9-c46c0536c759)

5. **Select "Create New List" Tab**

* Ensure the **"Create New List"** option is selected instead of **"Merge with Existing List."**

<figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FHqRVvqpr3PsijYS2o487%2FRefer%20rr%20step%205.png?alt=media&amp;token=e41196f2-b63c-4226-a973-476dbfc5ebe0" alt=""><figcaption></figcaption></figure>

6. **Enter a List Name**

* In the **"List name"** field, enter a meaningful name that represents the leads being referred.
* Example: **"New Admissions Leads"** or **"Course Inquiry Leads."**

<figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FyTDybeQsEwdvgWoClusq%2FRefer%20rr%20step%206.png?alt=media&amp;token=2e58fdbf-1e91-473e-b05b-7edd1c4d7e89" alt=""><figcaption></figcaption></figure>

7. **Set Visibility**

* The **"Visible To"** field will show the default user assigned to manage the list.

<figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FH7IFxjXfHFYwRKj5GNAW%2FRefer%20rr%20step%207.png?alt=media&amp;token=a3b02676-20a7-4e4c-954f-e18e1d44fab9" alt=""><figcaption></figcaption></figure>

8. **Define Lead Range**

* Specify the lead range to be included in this list.
* Example: If there are 4 leads, auto enters **"1"** as the start and **"4"** as the end.

<figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FrUnoX4DXDs2pJJpBnkfU%2FRefer%20rr%20step%208.png?alt=media&amp;token=f4aa7fb7-6d9e-45df-94d9-3d25e9fc1126" alt=""><figcaption></figcaption></figure>

9. **Select "Referred To" Counselors**

* Click on the **"Select Referred To"** dropdown and choose the counselors to whom the leads should be assigned.

<figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FR6tvVp3J0XCZe89AJvD0%2Frefer%20rr%20step%209.png?alt=media&amp;token=565dd247-2882-4b41-b659-987b5c9453e1" alt=""><figcaption></figcaption></figure>

* Leads will be distributed among the selected counselors in a round-robin fashion.

<figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FpsXZ75HxAhowH7bdc49x%2FRefer%20rr%20step%2010.png?alt=media&amp;token=bc6e0f47-dbf6-4d39-9a00-cf7e3080c81f" alt=""><figcaption></figcaption></figure>

10. **Save the List**

* Click on the **"Save List"** button to finalize the process.

<figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FXYvAOzHq3ONbmfAxumMv%2FRefer%20rr%20step%2011.png?alt=media&amp;token=37524349-3d11-4f18-8a7e-3f69f4812ccc" alt=""><figcaption></figcaption></figure>

* The leads will now be assigned to the selected counselors accordingly.

<figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2F94VGAd80ssOkOekE6wrp%2FRefer%20rr%20step%2012.png?alt=media&amp;token=878f739b-9f45-4de3-a38f-1f8a4c7f1a47" alt=""><figcaption></figcaption></figure>

#### Why We Use This Feature

* **Fair Allocation:** Ensures an equal distribution of leads among counselors.
* **Efficient Lead Management:** Helps in organizing and distributing leads systematically.
* **Tracking & Visibility:** Allows monitoring of assigned leads for better follow-ups.
* **Time-Saving:** Reduces manual assignment efforts and automates the process.

*By following these steps, users can effectively manage and assign leads, improving productivity and ensuring a smooth workflow for counselors handling student inquiries.*
