App Permissions
This document enlists the permissions required by the ExtraaEdge App and the details about every permission.
Current Permission List :
Access Contacts Permission
Make and manage phone calls
Access Phone Call Logs
Display over other apps
1. Access Contacts Permission
What does it do actually?
This permission gives ExtraaEdge App access to read call logs.
How it helps ExtraaEdge App?
This feature is used to sync the calls made to prospects to server, this helps to match the calling count with actual calls done and duration spent on calls.
We will read and store those calls logs for the numbers who are prospects/leads present in the system. Any other call logs are not read or manipulated through the App
2. Access Phone Call Logs :
What does it do actually?
This permission gives ExtraEdge App access to initiate a phone call without user intervention.
How it helps ExtraaEdge App?
This feature is used when counsellor clicks on call option on Web Platform and a call is triggered on the phone without any intervention on phone. This enables the Click To Call feature.
Security Aspect :
Phone call management or direct dial is invoked only when counsellor triggers call through web CRM in any other case this permission is not used.
3. Display over other apps :
What does it do actually?
This permission gives EE App access to show UI on the screen when ExtraaEdge App is not opened.
How it helps ExtraaEdge App?
It helps EE App to check whether a call outgoing & incoming is of a prospect, if yes then a dialog box is shown which helps to see the prospect’s relevant information and also actions to perform directly after the call.
Security Aspect
This permission does not allow to do anything else then just showing the UI, ExtraaEdge uses only to show dialog when a call is ongoing & incoming and does not use it in any other case.
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