> For the complete documentation index, see [llms.txt](https://docs.extraaedge.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.extraaedge.com/managing-leads/activities-tracking.md).

# Activities Tracking

Managing Leads

{% hint style="success" %}
Good news is you can keep track of all activities done by the counselor and lead responses at one place.
{% endhint %}

#### You will be able to track

1. Counselor Followups
2. Lead/ Student Response
3. Lead re-inquired count<br>

   <figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2Fr99qGwLfX0C3Qwxd661D%2Fimage.png?alt=media&amp;token=cf84dcc3-ec37-4eb1-a3e0-fd3cf2210398" alt=""><figcaption></figcaption></figure>

You can track all activities of the counselor & lead from the **Black Bubble & Red Bubble** Along with that you can also track the re-inquiry of that particular lead.\
\
**Black Bubble Activity** - Counselor Followups/Calling Activity - You have access to all activities the counselor has done for the lead.&#x20;

<figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FVZsPodECT8ifT5EMZVml%2Fimage.png?alt=media&amp;token=105ace72-a945-4fd3-b1dd-98269d4341a9" alt=""><figcaption></figcaption></figure>

**Red Bubble Activity** - You can track **Lead Response** from the red bubble.

<figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FtV9vvntUJXYDhAzIV40A%2Fimage.png?alt=media&amp;token=6782d62c-7d1a-4f74-a03a-04e81a829fd4" alt=""><figcaption></figcaption></figure>

**Green Bubble Activity** - Lead Re-Inquired count<br>

<figure><img src="https://1269891995-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MBcp5wHcn5Xp2CkbcCV%2Fuploads%2FmwieFRmNdRNMPWvVMvJl%2Fimage.png?alt=media&amp;token=e39b14e1-a697-41e2-83c9-10c707afe7fd" alt=""><figcaption></figcaption></figure>
